Backup & Recovery Procedure (SOP)
Backup & Recovery Procedure (SOP)
| Field | Value |
|---|---|
| Document ID | SOP-001 |
| Classification | Internal |
| Owner | SRE Team |
| Effective Date | April 2026 |
| Review Cycle | Semi-Annual |
1. Purpose
This document defines the general approach for backup and recovery of systems and data to support business continuity and data protection.
2. Scope
This procedure applies to:
- Application databases
- File storage and customer data
- Configuration and application settings
- Logs and operational data
- Cloud infrastructure components
3. Backup Approach
The organization performs backups using available cloud-native capabilities and system-level backup mechanisms.
Backups may include:
- Database backups
- Storage snapshots
- Configuration backups
- Infrastructure snapshots
Backup frequency is determined based on system criticality and operational needs.
4. Backup Storage
Backups are stored within secured cloud environments
Access to backup data is restricted
Backup storage follows cloud provider security controls
5. Backup Monitoring
Backup availability and status are periodically reviewed as part of operational checks.
This may include verifying that backup data is available, storage is accessible, and recovery can be performed when required.
Monitoring is carried out using available system controls and cloud provider capabilities.
6. Recovery Procedure
6.1 Recovery Steps
In case of data loss or system failure:
- Identify affected system or data
- Determine recovery requirement
- Locate latest available backup
- Restore data or system from backup
- Validate system functionality
- Resume normal operations
7. Recovery Priorities
High Priority
- Application databases
- Core application services
- Authentication systems
Medium Priority
- Reporting and analytics
- Monitoring and logs
Standard Priority
- Development environments
- Archive data
8. Access Control
Backup access is restricted to authorized personnel
Restore activities are controlled
Credentials are managed securely
Access is reviewed when required
9. Backup Retention
Backups are retained based on operational and business requirements.
Retention duration may vary depending on system criticality and storage considerations.
Older backups may be removed as per retention configuration.
10. Testing
Backup restoration may be tested periodically or during recovery scenarios to ensure recoverability.
11. Responsibilities
Backup and recovery activities are handled as part of regular operational processes.
Restoration is performed when required based on incident or operational needs.
12. Compliance
Backup and recovery procedures are reviewed periodically and updated as required to support operational continuity and security practices.