Backup & Recovery Procedure (SOP)

Standard operating procedures for backup management and data recovery processes

Backup & Recovery Procedure (SOP)

Field Value
Document ID SOP-001
Classification Internal
Owner SRE Team
Effective Date April 2026
Review Cycle Semi-Annual

1. Purpose

This document defines the general approach for backup and recovery of systems and data to support business continuity and data protection.


2. Scope

This procedure applies to:

  • Application databases
  • File storage and customer data
  • Configuration and application settings
  • Logs and operational data
  • Cloud infrastructure components

3. Backup Approach

The organization performs backups using available cloud-native capabilities and system-level backup mechanisms.

Backups may include:

  • Database backups
  • Storage snapshots
  • Configuration backups
  • Infrastructure snapshots

Backup frequency is determined based on system criticality and operational needs.


4. Backup Storage

Backups are stored within secured cloud environments

Access to backup data is restricted

Backup storage follows cloud provider security controls


5. Backup Monitoring

Backup availability and status are periodically reviewed as part of operational checks.

This may include verifying that backup data is available, storage is accessible, and recovery can be performed when required.

Monitoring is carried out using available system controls and cloud provider capabilities.


6. Recovery Procedure

6.1 Recovery Steps

In case of data loss or system failure:

  1. Identify affected system or data
  2. Determine recovery requirement
  3. Locate latest available backup
  4. Restore data or system from backup
  5. Validate system functionality
  6. Resume normal operations

7. Recovery Priorities

High Priority

  • Application databases
  • Core application services
  • Authentication systems

Medium Priority

  • Reporting and analytics
  • Monitoring and logs

Standard Priority

  • Development environments
  • Archive data

8. Access Control

Backup access is restricted to authorized personnel

Restore activities are controlled

Credentials are managed securely

Access is reviewed when required


9. Backup Retention

Backups are retained based on operational and business requirements.

Retention duration may vary depending on system criticality and storage considerations.

Older backups may be removed as per retention configuration.


10. Testing

Backup restoration may be tested periodically or during recovery scenarios to ensure recoverability.


11. Responsibilities

Backup and recovery activities are handled as part of regular operational processes.

Restoration is performed when required based on incident or operational needs.


12. Compliance

Backup and recovery procedures are reviewed periodically and updated as required to support operational continuity and security practices.